Lio co-founder and CEO Vlad Keil on the KPI for the company's forward-deployed engineers: automate your own job, then move to the next one. "When you look at the org structure of Lio, 85% of the people are engineers." "And even the people who don't have an engineering title mostly have an engineering background. The reason for that is we don't want to be a consulting company." "There is a lot of forward-deployed work to do if you go to enterprises because they have different nuances in their processes. But how we work is... building a product in a way where we're reducing this customization, but also where it's a lot of self-service." "The job of our FDEs is on the one hand making it self-service, but internally it's automating their own job. Their KPI is... literally your job is to automate yourself. And then if you automate yourself, you go to the next task." @askvladi