a16z|Sep 03, 2026 16:27
The AI inside your business software no longer just offers to look things up for you. Salesforce updates the pipeline, Docusign redlines contacts, Workday runs HR and finance tasks.
Incumbents are upgrading from retrieval to agentic action.
a16z's Seema Amble says there's still room for startups to compete. No single record understands real work, because real work touches all systems a company runs on. Do the whole job better than anyone and you unlock a learning loop that compounds.
"The incumbent may own the record and the lab may control the front door, but the vertical AI company can still win by becoming the best at doing the job itself."
Full piece from @seema_amble on where AI-native startups still win: https://www.a16z.news/p/the-incumbents-are-coming(a16z)
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