Crypto KOL Rune posed a question to Coinbase's Head of Trading Products, Cobie, stating that while Cobie’s goal with the Base App is to drive users toward on-chain transactions, recent actions by Base’s management have further damaged user trust. He questioned how the Base App plans to attract new users when the team culture makes supporters feel 'fooled.' Cobie responded that he took over the Base App a few days ago and is also responsible for Coinbase App, advanced trading, and other Coinbase trading products, but not the Base chain itself. He acknowledged that Coinbase has historically operated somewhat in an 'ivory tower,' being relatively distant from users, especially crypto-native ones. He admitted that trust from this user base has been severely eroded due to multiple avoidable mistakes by Coinbase and Base, including today’s misstep. Cobie stated that these issues cannot be resolved within a week or even a month. He plans to listen more to on-chain users, foster closer connections between product developers and users, and launch products that users genuinely want to use. Rune later commented that Coinbase has long failed to truly prioritize consumers, and Base’s management joking about situations where users suffered losses has nearly depleted user trust. However, he still believes Base has the potential to become leading L2 infrastructure and hopes Cobie can turn things around. https://(wublock123.com)/news/rune-questions-base-user-trust-cobie-coinbase-alienation-repair-64872