Crypto KOL Rune posed a question to Coinbase's Head of Trading Products, Cobie, stating that Cobie's goal with the Base App is to drive users toward on-chain transactions. However, recent actions by the Base management team have once again damaged user trust. Rune questioned how the Base App plans to attract new users when the team culture makes supporters feel 'fooled.' Cobie responded that he took over the Base App a few days ago and is also responsible for Coinbase App, advanced trading, and other Coinbase trading products, but he is not in charge of the Base chain. He admitted that Coinbase has, to some extent, been operating in an 'ivory tower,' remaining distant from users, especially crypto-native users. He acknowledged that Coinbase and Base have eroded significant user trust due to several avoidable mistakes, including the incident that occurred that day. Cobie stated that these issues cannot be resolved within a week or even a month. He plans to listen more to on-chain users, foster closer connections between product developers and users, and launch products that users genuinely want to use. Rune later commented that Base's infrastructure still has the potential to become a leading L2 but requires leadership that truly values users. He expressed hope that Cobie could bring about change to the current situation. https://(wublock123.com)/news/rune-questions-base-user-trust-cobie-coinbase-alienation-repair-64872