Gate announces the investigation results of user security item change disputes, stating that there is no internal information leakage issue The crypto trading platform Gate completed an internal re check on the security item disassociation and capital loss of the "1.7 million stolen" customer numbered "9 * * * * 6". It said that the account email, mobile phone number, real name information, platform transaction flow, Alipay screen recording and other materials submitted by the applicant were highly matched with the customer's account, and Alipay screen recording was determined to be generated only by the customer himself or someone who could access his Alipay account, and no internal information leakage or abnormal access log of the platform was found. Gate stated that the security item change audit follows a process of "multi-channel notification+system risk control+manual multi-layer review+time protection", and sets a 24-hour no withdrawal protection after modification; After the incident, the flow of funds has been sorted out, and third parties such as Tether have been connected to promote freezing and recovery. We will cooperate with judicial procedures in the future, and remind users to check device security, clean remote control software, and modify important account passwords.