[Salesforce Plans to Acquire AI Customer Development Company Fin for Approximately $3.6 Billion] Odaily Planet Daily News – Salesforce has agreed to acquire Fin, a developer of AI customer agents, for approximately $3.6 billion, further expanding its enterprise-level AI product lineup. Fin specializes in AI intelligent agent products, capable of handling customer inquiries across multiple channels such as chat, email, phone, and social platforms. This product will complement Salesforce's self-developed Agentforce in terms of capabilities. (Bloomberg)