Clearly, it was supposed to be a money-giving event, but it ended up making both sides unhappy. Some folks feel the amount they received was too little, while OKX thinks it was a waste of money and effort without any appreciation. As for Lao Xu, many people feel that although it was meant to be an apology, it came across as making excuses, which seemed insincere—one of the reasons people are upset. My personal suggestion to Lao Xu is to just say: 'Apologies for the situation where some users received insufficient rewards this time. The company will investigate and review internally. We’re truly sorry for dampening everyone’s mood, and we’ll optimize our risk control rules in the future. To express our apologies, OKX will increase USDT Earn interest by 10% for the next 24 hours. Wishing everyone a Happy New Year and great financial success.' This way, market sentiment might improve a lot.