[Apology and Compensation Plan Announcement from Zhipu Regarding GLM Coding Plan] BlockBeats News, February 21 – Zhipu issued an apology letter regarding its AI programming subscription package, GLM Coding Plan, and announced a resolution and compensation plan. Zhipu stated that the recent update had three main issues: insufficient transparency of rules, slow rollout of GLM-5, and a poorly designed upgrade mechanism for existing users. After the release of GLM-5, traffic exceeded expectations, and the expansion pace could not keep up, leading to a phased rollout of GLM-5 in the order of Max, Pro, and Lite. Currently, Max users have full access, while Pro users have access but may experience throttling during peak periods due to high cluster loads. Lite users will gradually gain access during off-peak periods after the holiday. For affected Lite and Pro users, Zhipu is offering the option to apply for a refund.