Shipping companies always misprice package shipments. One of my shark tank companies took the box size , destination , actual price and used CV to compare to the actual charges. When different , which was often, they sent the details to get their credit In the past they could only do it do for higher dollar invoices. Now they can do it for all and save thousands per week. Anyone who has vendors that sometimes make “mistakes” , mostly smaller , so it’s hard to afford a person to review thousands of invoices a day, an agent is perfect Cost plus uses agents for all the administrativia we are required to file with each state.(Mark Cuban)