
Star_OKX|Nov 16, 2025 08:36
We always take every user's feedback seriously, including voices from 'clout-chasing haters.'
Including myself, at OKX, every employee is part of customer service, and we treat users' voices as our top priority.
But all conclusions must be based on facts:
If it's an issue with OKX, we never shirk responsibility;
If it's unrelated to OKX, no matter how strong the online trolls are, we won't compromise—just like the Tesla brake failure case, in the end, it's the facts that speak.
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