RFI (Request for Information) and the inability of Dongda users to log out are two things that I have been complaining about a year ago, and not only OK, but Binance has also sent me RFI more than once. I also pointed out at that time that it is rare for us, as well-documented good citizens, to be in the cryptocurrency circle. The biggest problem for cryptocurrency users is that a small percentage of them may be idle individuals without any income proof. On the exchange side, what should be aligned are compliance "policies" and (semi) official customer service "countermeasures". one ⃣ Case of Traditional Securities Firms Restricting Existing Users For example, in the past few years, due to the impact of Dongda policies, Futu and Tiger have restricted new users from opening accounts and required submission of monthly statements for existing users. And community participants and publicity ambassadors (which must be unrelated to the official) provide customized monthly billing services. two ⃣ Case of regional customer service information not being aligned For example, Dongda users are unable to apply for account cancellation or change their KYC residence on some exchanges. But if you look for English customer service, it's fine again. Not only is there no alignment between compliance and customer service information, but there is also no alignment between customer service in different regions. Speaking in person, it is possible to request an RFI, but one must also consider the actual situation of unemployed individuals in the cryptocurrency industry. After all, what is required is only a document that can be kept as proof of innocence for financial institutions in the future, rather than using sufficient capabilities to verify materials. There should be an SOP for proving the funds of unemployed wanderers on the customer service side, such as what kind of on chain materials and other exchange materials are acceptable, how to customize relevant certificates for large clients, and so on, which can be an unspeakable process. Restricting transactions, freezing funds, and so on, are too unwise. Even for traditional compliance, this is a measure taken after exceeding the limit. To be honest, Binance has done a good job in this regard. In practice, 'it's a proof', so you can pass smoothly.