Entering the world of Huobi HTX crypto payments, you will hear the sound of frontline cannon fire—that is the challenge of the market and the echo of growth.
In this era of rapid change in the digital economy, crypto payments are no longer just tools for transactions; they carry trust, responsibility, and mission. Every flow of funds is backed by the trust and expectations of users; every iteration of technology is supported by the sweat and perseverance of the team. Entering the world of Huobi HTX crypto payments, you will hear the sound of frontline cannon fire—that is the challenge of the market and the echo of growth.
AD, the head of the Huobi HTX payment department, has transformed from a naive "elementary school student" when first entering this industry to a "guardian" who can shoulder user trust and industry responsibility today. This journey of exploration and perseverance tells a story of courage, focus, and responsibility.
Hearing the Sound of Frontline Cannon Fire
- When you first took over the Huobi HTX payment business line, how did you understand "crypto payments"? How has this understanding changed with the development of the industry?
AD: When I first entered this industry, I often likened myself to an "elementary school student." Transitioning from the internet industry to the crypto world, everything was unfamiliar and fresh. However, in terms of business management and operations, I always moved forward confidently with the mindset of an "adult." The most important point to reach where we are today is the courage to "dive in"—to engage in deep communication and practice with users, merchants, and countless predecessors. I always choose to stand on the front lines; only in this way can past business experiences truly connect with this new realm and bear fruit.
I also often remind the team: we must always hear the sound of frontline cannon fire. If neither I nor any of my colleagues on the front line can hear the cannon fire, or if we hear it but cannot distinguish the direction, then we are not qualified practitioners. Looking back at modern military history, excellent commanders can often calmly assess the overall situation at a macro level while providing the most detailed guidance on the micro battlefield. True practitioners must possess such sensitivity and responsibility.
At the same time, I do not agree with the path of "copying." Since we restarted our business at the end of 2022, I have always believed: we must base ourselves on our background and stage, and carve out a unique path to have a chance to break through in fierce competition. Over the past three years, we have formulated clear growth strategies every quarter, with distinct rhythms, never losing our direction.
Christensen mentioned in "The Innovator's Dilemma" that opportunities for enterprises often come from overlooked gaps. I deeply resonate with this. Our exploration and choices align with this understanding. We not only found our own opportunities but also repeatedly broke through the "copper walls and iron barriers" erected by industry giants, allowing the outside world to re-recognize Huobi.
- Have you ever personally listened to the voices of users? Is there a particular story that made you truly realize, "What we do is not a conveyor belt service, but safeguarding a trust"?
AD: As I often say, qualified practitioners must be able to hear the "sound of frontline cannon fire." To this end, we conducted extensive internal and external user research, but what touched me the most was the proportion of internal employees using our products, which has grown from no one caring to almost everyone using them now.
Currently, including former colleagues, Huobi HTX employees continue to use our products. It's like running a restaurant; if you can eat your own dishes with your eyes closed, you can truly win the trust of diners. The reason our products can gain user trust is that we first moved our own people.
Risk Control Prioritizes Growth, Safety Above All
- In your view, what do users ultimately rely on when choosing a crypto payment channel? Is it speed, price, or a deeper sense of security and trust?
AD: Our department is responsible for Huobi HTX's deposits, withdrawals, trading, exchanges, and overseas fiat transactions. This question strikes at the essence of finance. The core of finance is always safety and trust. If risk control is not in place, then no matter how large the scale or how fast the efficiency, it is just a castle in the air.
For this reason, we created the "Selection Station." It is not just a simple product but our ultimate pursuit of the essence of finance. Zero freezing in C2C business is almost equivalent to "zero loss." Imagine if an investment can preserve capital while also bringing considerable returns; that is the true ultimate. What we do is uncompromisingly ensure the safety of user funds, allowing every transaction to carry the weight of trust.
The value of finance is not just cold numbers and efficiency; it is also the most solid support for users in the turbulent crypto world. This is our original intention.
- Crypto payments are deeply intertwined with the financial system, and risk control means maintaining clarity under high-pressure environments. How do you personally view the word "risk"?
AD: The first principle of finance is always risk control. This point has been continuously reminded and emphasized by Justin as the global advisor of Huobi HTX. For this reason, the entire Huobi HTX group is equipped with a very comprehensive risk control and security team. The payment department is also equipped with an independent risk control team to ensure that every transaction is under strict protection. It is precisely because of this that everyone can see our minute-level risk intervention and the close cooperation of numerous model monitoring and manual verification.
In finance, it is not about who runs faster, but who can go further and longer. We certainly pursue growth, but the fundamental principle must be "risk control prioritizes growth, safety above all."
Foundation Solidified, Progressing Steadily
- Recently, the Selection Station launched "0 freezing, 100% full compensation." It sounds like a promise, but it actually requires a strong risk control system and a sense of responsibility. Can you share a user case that left a deep impression on you?
AD: So far, we have not had any cases of user funds being frozen, so I do not have a direct story to share. However, I am deeply impressed by the experience of a merchant.
After the Selection Station project ignited the market, many merchants came with heavy investments seeking to join, but we politely declined them one by one. This may sound unbelievable, but our team has its own bottom line and original intention—not chasing short-term benefits, but genuinely solving industry pain points.
Later, the market began to follow suit and attempted to poach our selected merchants with high salaries and top-tier treatment. However, the merchants ultimately chose to stay with Huobi HTX, and a significant reason for this is our unique 7*24 hour attentive service across the network—when users or merchants say a word, the team responds immediately; this sincerity is unmatched.
Since we restarted our payment business at the end of 2022, we have stood at the forefront in less than three years, which stems from our unwavering commitment to doing the difficult but right thing. During this process, some veteran team members had doubts, but I firmly believe that only by putting users first can we forge the brilliance of Huobi HTX payments. This commitment is our heartfelt answer to the industry and users.
- In the context of global compliance trends and industry fluctuations, how does the Selection Station make the choice between "moving steadily" and "running fast"?
AD: We have always emphasized the commitment of the Selection Station to zero freezing and 100% compensation, which is backed by nearly three years of tireless efforts to improve infrastructure. In the early stages, these constructions may have made our growth rate seem slower, but they ensured the healthy development of the business.
If we look at the order growth curve over the past three years, it is a perfect 40-degree angle curve, progressing steadily with distinct rhythms. This fully proves that the strategies we adopted at different stages are scientific and effective. Only by solidifying these foundations in the early stages can we truly run fast in the later stages. Looking back now, the opportunity has arrived, the timing is just right, and we have firmly grasped it.
It is worth mentioning that Justin, as the global advisor of Huobi HTX, has not only brought strategic vision and global resource support to the platform over the past three years but has also continuously promoted Huobi HTX's progress in compliance, internationalization, and diversified ecological construction. Our business has coincidentally welcomed an explosion at this juncture. It can be said that this is a typical "Davis Double-Whammy Effect." Essentially, all of this is not accidental but an inevitable result of accumulated strength.
The Color and Mission of Crypto Payments
- If you had to use a few words to describe the difference between Huobi HTX crypto payments and other channels, what would you use? Why?
AD: Sincerity, simplicity, practicality.
As mentioned earlier, Huobi HTX has gone through a very complete business cycle, experiencing numerous tests and trials. Today, as we stand again on the historical stage, we feel more deeply the hard-won attention and expectations.
This attention itself is also a reminder—reminding us to always put users first, to diligently do every job well, to create value for users, and to contribute to the entire industry.
- Today's crypto payments are no longer just auxiliary functions of exchanges; they carry the trust gateway of the entire industry. How do you view the responsibility and significance of Huobi HTX payments in the overall industry landscape?
AD: In the past, Huobi was the industry leader, known as the "Huangpu Military Academy of the crypto circle." Today, the C2C business we see is also a pioneering effort of Huobi HTX, relying on a team with championship heritage.
As we all know, since Justin joined Huobi HTX, he has continuously played a guiding role in strategic direction, ecological construction, and global expansion. He not only provides consulting advice for the platform's development path at a macro level but also offers numerous practical suggestions at the operational level. Therefore, his frequent mention of "leading Huobi HTX back to the top three" is not just a slogan but an inner beacon guiding us forward. He has made many outstanding contributions to the entire industry, allowing more people to recognize and understand this emerging world.
As a member of the group, we focus more on solving the actual problems of the industry and users. Today's Selection Station is just a beginning. In the future, we will continue to uphold this championship heritage, establish industry benchmarks through more innovative measures, and ensure that users genuinely benefit while promoting the healthier and more robust development of the entire industry.
- Looking to the future, what is the picture you most hope to see Huobi HTX crypto payments achieve?
AD: Justin's beliefs and persistence have shown me the power of ideals; the vision of Huobi HTX makes me believe that this ideal will eventually become reality. The two intertwine, becoming the source of our continuous progress.
"Our mission is: to build a financial free port in the metaverse.
Our vision is: to enable eight billion people around the world to achieve financial freedom.
Our organizational values: user first, always strive for championship, embrace change, long-termism.
Our member values: simply believe in the strivers, be honest and not do evil, always online professionals, ordinary people doing extraordinary things."
If one day, this industry truly becomes a universal industry, then our products will reach billions of people, just like our vision. Of course, such a vision may not be something that just my generation can accomplish. But we hope that this sense of mission and love can be passed down from generation to generation, allowing more people to participate and jointly promote the industry towards true popularization and freedom.
- What would you like to say to all users who are currently using or are about to use Huobi HTX crypto payments?
AD: Thank you to all users for your unwavering support and continuous supervision. It is your trust that allows us to deliver an excellent report. At the same time, we sincerely invite those who have not yet experienced our services to give us a chance. We are confident that we will satisfy you.
About Huobi HTX
Huobi HTX was established in 2013 and has developed over 12 years from a cryptocurrency exchange into a comprehensive blockchain business ecosystem, covering digital asset trading, financial derivatives, research, investment, incubation, and other businesses.
As a global leader in the Web3 space, Huobi HTX adheres to a development strategy of global expansion, ecological prosperity, wealth effect, and safety compliance, providing comprehensive, safe, and reliable value and services for virtual currency enthusiasts worldwide.
For more information about Huobi HTX, please visit https://www.htx.com/ or HTX Square, and follow us on X, Telegram, and Discord. If you have further questions, please contact glo-media@htx-inc.com.
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