Binance co-founder and former CEO Changpeng Zhao (CZ) shared on social media platform X on Thursday a detailed set of recommendations aimed at protecting users from phishing attacks. Addressing the crypto community, Zhao emphasized user responsibility and outlined foundational measures that can greatly reduce security risks associated with account breaches and social engineering scams.

Underscoring how impersonation remains a common tactic among cybercriminals, Zhao suggested:

Never give your password to a ‘Helpdesk Agent’. The real support agents will never need it.

He further advised against engaging with email-based links, stating: “Don’t click on links you receive in emails. Login to your account only by typing in the URL or through a bookmark. Triple check it’s not a phishing site before entering any password.”

These remarks were directed at minimizing exposure to fraudulent websites designed to harvest user credentials. He also highlighted critical steps to bolster personal security: “Do NOT use the same password on multiple sites. Use a password manager so that you have a unique and strong password for each site. Password managers will also not match on a phishing site domain.” Zhao concluded with a call to adopt hardware security keys: “Use a hardware 2FA like Yubikey. These will prevent most phishing attacks.”

The topic of cybersecurity has taken on increasing importance within the digital asset ecosystem as threats evolve in both frequency and sophistication. High-profile breaches, targeted phishing campaigns, and malware designed to drain crypto wallets have pushed exchanges and users alike to adopt more robust defenses. This week, Coinbase disclosed a data breach involving the bribery of overseas customer support agents, leading to unauthorized access to sensitive customer information. Regulatory agencies are also expanding guidelines around secure custody and consumer protection.

In response to rising attacks, global crypto users are strengthening their security habits, with Binance reporting notable improvements, particularly across Asia. A recent study, based on nearly 30,000 responses, revealed that 80.5% of Asian users enable two-factor authentication, yet advanced tools like anti-phishing codes (21.5%) and whitelisting (17.6%) see low adoption. Despite gaps, Binance found that 84% trust exchange safeguards, while 62.5% prioritize threat interception, highlighting a growing demand for smarter, more protective platforms.

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