Months after abruptly suspending withdrawals, digital asset platform Bitforex announced on July 19 that the platform would reopen soon, exclusively for users to withdraw their assets. In a statement, the Bitforex team clarified that withdrawals would be directed to designated personal or external third-party wallets. For users holding perpetual contract positions, know-your-customer (KYC) documents, such as passports, must be provided to enable withdrawals.

As reported by Bitcoin.com News in late February, Bitforex froze withdrawals just days after digital assets worth $56.5 million were removed from the platform’s hot wallets. While no official communication explaining why users could not access their funds was given, social media buzzed with suggestions that insiders were behind the siphoning incident.

However, in a post on X, the Bitforex team appeared to justify why no such formal communication or update was issued.

“On February 23, 2024, the Bitforex team was detained and investigated by the Jiangsu Province police in China. This unexpected event caused the platform to become inaccessible, and users were unable to withdraw assets on that day. Due to the sensitive nature of the situation, we were unable to provide timely notifications to our users,” the team said.

The team claimed that, after engaging with law enforcement, Bitforex has now been given the green light to reopen withdrawals. However, during this period, all trading functions will be suspended, and no new user registrations will be permitted. The platform will also cease all types of services and products and undergo “comprehensive rectification,” the team said.

Meanwhile, the team also issued a scam alert, warning users to be wary of scammers masquerading as members of Bitforex’s support.

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