PANews April 21 news, according to Naver, the Financial Supervisory Service of South Korea released the "Trends in Financial Complaints and Financial Consultations for 2025," which shows that financial complaints reached 128,400 in 2025, an increase of 10.4% year-on-year. Among them, complaints related to virtual assets surged from 403 in the second half of 2024 to 4,491, an increase of 1,014%, mainly involving issues such as unissued transaction API activity rewards. The Financial Supervisory Service stated that it will establish a consumer protection regulatory system focused on preventive measures and introduce generative artificial intelligence in the complaint dispute resolution process to improve efficiency.

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