Thank you for your support of Trust Wallet. We highly value every customer support ticket and user report. We meticulously log on-chain activity to accurately identify the root cause of issues and effectively mitigate risks. If evidence indicates that the issue was caused by the user's own actions or insecure devices, we may not be able to accept the case. If you have any questions or uncertainties regarding our security recommendations, please feel free to contact our official support account @HeyTrustWallet. We are always ready to assist you.