Yishi|Oct 31, 2026 10:23
Over the past few years, I've used numerous crypto-friendly banking services, including Xapo, Plasma, EtherFi, and many more.
I can confidently say that Infini is the most efficient, fastest-responding, and smoothest-feeling service I've ever used.
Here are a few specific observations:
1) Customer service is readily available, and issues are followed up on.
In my experience, I consistently receive a quick response regardless of when I encounter a problem. Especially during the KYC process, they help clarify and resolve various document and verification issues. Anyone who has used Neobank and experienced long waits knows how rare this is.
2) Account opening and transfers are very smooth.
After completing the KYC process, submitting compliant proof of an overseas address, and passing the verification, I can open a personal Euro IBAN account using SEPA; the USD account also supports SWIFT and ACH options. Transfers between accounts under the same name have been very smooth in my experience.
3) @Christianeth himself is always on the front lines, embodying founder mode to the fullest.
When problems arise, you can directly see the founder stepping in to answer and follow up, which is very down-to-earth. This level of involvement and responsiveness is rare in similar services I've used...
4) They clearly understand what users specifically need.
For example, as the payment requirements for AI service subscriptions constantly change, they will launch new card segments and card types to adapt to different usage scenarios. These details make a real difference when you actually use it.
As a user, encountering a team where the product is easy to work with, feedback is listened to, and problems are solved is a truly excellent experience.
Highly recommend Infini
https://join.infini.money/personal/aEw00Br
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