海腾
海腾|10月 21, 2026 05:16
Recently, some users received prompts to update their identity information, and they’re wondering: I’ve already completed verification, so why do I need to update my info again? There have even been some far-fetched speculations. We take users’ concerns very seriously and feel it’s our responsibility to clarify the situation. 1. Why do I need to verify my identity again after already completing verification? Identity information needs to be periodically verified and updated. Reasons could include expired documents, changes in personal details, or accounts undergoing routine reviews, which may require additional or updated information. This has always been part of the account management process, so even users who have completed verification may receive prompts again. Additionally, this round of updates only affects a small number of users, and receiving a prompt doesn’t mean there’s anything wrong with your account. 2. Is this information update related to tax policies? No, it’s not. This round of updates is part of the existing account management process and is not related to the rumored tax collection. KYC (Know Your Customer) helps platforms verify user identities, identify and prevent risks like money laundering, and is a routine part of compliance management. It’s not limited to account opening; it requires ongoing verification and updates. All compliant platforms are obligated to perform KYC and are equally responsible for protecting users’ personal information. 3. Is there an arrangement to “submit information in exchange for listing qualifications”? False. The claim that “submitting information is tied to listing” is untrue. Periodic identity verification and updates have always been part of the process and are not new requirements. If someone tries to forcibly link KYC to listing, does that mean platforms without listing plans don’t need to do KYC? We’ve also noticed that recently, a batch of posts with highly similar content has appeared in a short period of time. Whether there’s someone behind this, we won’t speculate. But regardless of where the posts come from, we will carefully address the specific questions raised by users. As for the large number of repetitive, boring, malicious, and baseless speculations, my reaction is ⬇️
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