律动BlockBeats|10月 15, 2026 09:36
[DeepSeek to Fully Refund Users' Consumption Amounts from the Past 7 Days in the Form of Credits]
BlockBeats News, October 15: A DeepSeek employee announced that between 8:11 AM and 1:04 PM Beijing time on October 15, 2026, DeepSeek's service system experienced a malfunction, causing API services to be unavailable during this period. DeepSeek immediately initiated a comprehensive investigation and thorough rectification to ensure service stability, systematically reviewing and eliminating single points of dependency to prevent similar issues from occurring again.
As compensation, DeepSeek will fully refund the consumption amounts from users' accounts over the past 7 days (October 8–October 14) in the form of credits. The credits will be automatically credited to users' accounts, and API billing deductions will first be applied to the credit balance. DeepSeek sincerely apologizes for the impact this incident may have caused and thanks you for your continued trust and support. [Original Link]
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