PANews|Oct 13, 2026 06:03
[SafePal Responds to Hardware Wallet Security Concerns, Advises Checking Device Authentication, Activation Records, and Packaging Seals]
SafePal's official customer service account stated on October 10 that it is monitoring reports of fund losses involving Ledger devices sold by distributor CryptoBilis. SafePal reminds its users to verify three protective measures: device authentication during initialization, the first activation date reminder in the app, and the tamper-proof packaging seal. These mechanisms are designed to help identify devices that have been tampered with or previously used. If any irregularities are detected during these checks, users should stop using the device and contact official support through the SafePal website or app.
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