金色财经|Oct 12, 2026 05:51
Founder of OneKey: Affected by the Ledger device tampering incident, OneKey has terminated its CryptoBilis authorization and opened up free replacement
According to Golden Finance, on October 12th, OneKey founder Yishi posted that several users who have purchased Ledger hardware wallets from CryptoBilis have reported their assets being stolen in recent days. Ledger has confirmed that unauthorized hardware has been implanted in the devices of the affected users. The specific reasons and scope of impact are still under investigation.
CryptoBilis has also sold brands such as OneKey, Trezor, Tangem, SafePal, imKey, etc., so many people come to me asking: Is my OneKey still safe?
As of now, we have not received any reports of OneKey users experiencing asset theft due to this incident. But not receiving the report does not mean there is no risk. The security of users' assets cannot rely on luck, we will not gamble. We have terminated the authorization of CryptoBilis and it is no longer an authorized dealer of OneKey. From today on, we will do three things.
Firstly, no more new dealers will be added. Starting today, OneKey will cease adding any new dealers.
Secondly, all existing dealers should be re examined. Previously certified, all have been re audited and re examined. If the operating entity cannot verify or the ultimate beneficiary cannot explain clearly, the authorization will be cancelled and removed from the official website. The dealer network will significantly shrink. Hardware wallets are related to users' assets, and channels must be strictly managed. After the review is completed, we will publish the complete list of authorized dealers on our official website. At that time, those who are not on the list will not be authorized dealers of OneKey.
Thirdly, eligible users who have purchased OneKey on CryptoBilis can exchange it for free. From March 1, 2026 to the date of this statement, users who have purchased the OneKey hardware wallet on CryptoBilis, regardless of the model, can receive a free replacement regardless of whether it has been activated or used.
Why is it counted from March 1st? The original co-founder of CryptoBilis publicly stated that the company was acquired earlier this year and completed the handover of management responsibilities in March. We will start covering from March 1st, including the entire handover month and subsequent purchases. This range has exceeded 180 days, we would rather cover a little more. The replacement device will be shipped directly from the OneKey official store. Replace the original model with a brand new device of the same model; If that model is out of stock, upgrade to an updated model for free. Old devices do not need to be sent back, we can directly send new ones and ship them directly from the OneKey official website.
One final reminder: OneKey customer service will never ask you for mnemonic words or PIN codes. Anyone who requests this information under the pretext of "updating" or "verifying" is a scammer.
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