Today I asked an old client, both Binance and OKX have introduced the freeze compensation feature, so why do you still support my business? After chatting for a while, he spoke very frankly: Compensation is just the first step. What I need is no freezing at all, and if freezing happens, there are professional lawyers to handle the unfreezing and resolve the issue. Most importantly, you provide lifetime after-sales service with no time limit. Over the past 2 years, I’ve come to you more than ten times for withdrawals, and every time it’s been smooth and reassuring.