United Airlines will not allow personal AI agents to book tickets on behalf of passengers. According to a report by The Verge on November 12th, United Airlines stated that it will not allow personal AI agents to purchase tickets for passengers, although the agents can still show users their flight information. United Airlines is concerned that these agents could leak customer information, make unintentional purchases, or circumvent federal regulations requiring airlines to provide information to passengers, such as requiring passengers to confirm that their luggage does not contain explosives. The company stated that while opportunities exist in the future as third-party AI agents develop, it prioritizes establishing protective measures for passengers.