
Crypto-常山赵子龙|Oct 11, 2025 13:05
BTC ETH
He Yi mentioned that Binance would compensate for losses caused by the platform, but didn’t specify what kind of losses would qualify for compensation.
In the last bull market, crashes were actually more frequent, and every time there was a crash, exchanges would inevitably go down. Based on my own experience successfully applying for compensation from Huobi, here’s a quick guide for everyone on what kind of retail traders exchanges usually compensate:
1. No matter whether you meet the criteria or not, as long as you got liquidated, register your claim as soon as possible. This is because exchanges have a compensation limit, and if you apply late, the standards might get stricter or the funds might already be gone.
2. Exchanges will check the buried log data and API request logs during the downtime to determine if you actively triggered a close position or added margin. If these actions are logged, you’ll most likely get compensated.
3. If the downtime was so severe that even the buried log data wasn’t triggered, the exchange will rely on heartbeat logs to check if you had the app open in the minutes leading up to the crash. If you did, there’s a good chance you’ll get compensated.
4. If you were force-liquidated while sleeping, it’s unlikely you’ll get compensation—unless very few people apply for it and Binance has plenty of compensation funds available. But honestly, that’s pretty rare.
#Crypto #Binance #Compensation #BTC #ETH
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